One-page summary
User and former-staff access
PriorityAddress first
Administrator roles
ReviewConfirm, then decide
Email protection and domain authentication
No immediate concernKeep under periodic check
Managed Microsoft 365
Microsoft 365, managed as one accountable system.
Licence administration, identity, devices, backup and support—scoped to your business and managed by one team.
- Designed for growing New Zealand businesses
- Scope confirmed in writing
- One accountable team
- Identity and MFA
- Email and collaboration
- Managed devices
- Backup and recovery
- Support and service review
OneOfZero management layer
Scope depends on your plan
Outcomes
Secure, recoverable and supported.
Secure
Stronger sign-in, email and device controls, set up and kept under management.
- MFA and Conditional Access managed
- Email protection and domain authentication
- Intune and Defender management
Recoverable
Important Microsoft 365 data backed up, monitored and restore-tested.
- Exchange Online, OneDrive and SharePoint backup
- Backup monitoring
- Quarterly sample restore test
Supported
One accountable team for licences, people changes and everyday questions.
- Licence administration and tenant management
- User onboarding and offboarding
- Fair-use support and quarterly reviews
These describe how the service is designed. No service can guarantee security, compliance, uptime or the recovery of every item.
Managed plans
Three plans. One accountable team.
Choose the level of care that fits. We confirm the plan and price with you after the Fit Call.
- Cover level 1 of 3
Microsoft 365 Essentials
Licensing and essential Microsoft 365 administration.
- Works with Business Basic, Standard or Premium licences
- Licence administration and basic tenant setup
- Limited user onboarding and offboarding
Licence: Business Basic, Standard or Premium, confirmed on the Fit Call. Licence charges are separate from the management fee.
Price quoted for your business
- RecommendedCover level 2 of 3
Secure & Recover
Microsoft 365 licensing, security, backup and ongoing administration.
- Complete Resilience Onboarding Review
- Backup & Recovery for Microsoft 365, with quarterly restore tests
- Identity, email, Intune and Defender security managed
Licence: Business Premium required. Licence charges are separate from the management fee.
Price quoted for your business
- Cover level 3 of 3
Managed Workplace
Broader management of the Microsoft 365 workplace and employee devices.
- Device enrolment and agreed endpoint management
- Endpoint monitoring and patch oversight
- Broader fair-use remote IT support
Licence: Business Premium required. Licence charges are separate from the management fee.
Price quoted for your business
Licence charges are separate from OneOfZero's management fee. Essentials works with Business Basic, Standard or Premium, depending on your agreed requirements. Secure & Recover and Managed Workplace require Business Premium. Licensing arrangements are confirmed in your written proposal.
Resilience Onboarding Review
See what the review finds.
One page shows what to look at first. Each finding carries its evidence and an owner decision, then a First, Next, Then plan.
Illustrative example using synthetic information. Actual findings depend on your Microsoft 365 environment.
Example finding and evidence
A former-staff account appears to remain enabled
Priority- Account status
- Enabled
- Employment end date
- Supplied by the owner
- Last sign-in recorded
- After the stated end date
- Licence
- Still assigned
Owner decision
Confirm whether this person has left and whether the account should stay.
Prioritised onboarding plan
First
Priority items
Next
Sign-in and roles
Then
Sharing and licences
- Five complimentary places
- For eligible NZ businesses with 5–25 Microsoft 365 users
- Owner or decision-maker attends
- Written authorisation before tenant access
- 45-minute findings briefing
Why OneOfZero
How we work.
One accountable New Zealand team
One point of contact for the whole plan.
Evidence before management
We review your Microsoft 365 before we manage it.
Scope and price agreed in writing
Nothing starts until you agree in writing.
Written authorisation before tenant access
Nothing changes in your tenant without it.
Beyond Microsoft 365
More ways we help small businesses.
Backup & Recovery
An independent backup of your Microsoft 365 data, monitored and restore-tested.
Explore Backup & Recovery
Website Development
Websites built around how your business works, scoped after a discovery conversation.
Explore Website Development
Website Care
Hosting oversight, updates and agreed changes for the website you rely on.
Explore Website Care
Common questions.
What happens on the Fit Call?
It is a free 30-minute call with a person. The call confirms your business requirements, Microsoft 365 user count, current licences, backup arrangements, devices, existing IT-provider relationship and which OneOfZero service may suit you. No tenant access, audit or technical assessment takes place during the Fit Call.
How much do the plans cost?
Pricing depends on your users, devices, licence commitment and support requirements. We confirm it in writing after the Fit Call, before you agree to anything.
Will you need access to our Microsoft 365?
Not for the Fit Call or the Readiness Check. A Resilience Review or managed plan needs access to your tenant, and written authorisation is required before any tenant access.
What is included in ongoing support?
It depends on your plan. Essentials covers licence administration, limited user onboarding and offboarding, and standard Microsoft escalation assistance. Secure & Recover adds fair-use Microsoft 365 support and quarterly service reviews. Managed Workplace adds device enrolment, broader fair-use remote IT support, prioritised support within the service terms agreed in writing, and a quarterly technology review. Support covers reasonable day-to-day requests within your plan. Fair-use limits, service boundaries and response expectations are set out in your agreement. Support is not unlimited.
Find out which plan suits your business.
In 30 minutes we talk through your users, licences, backup, devices and current IT support, and tell you which service may suit you.
No pressure and no obligation. No tenant access, audit or technical assessment takes place during the Fit Call.